Salam Mobile – Recharge, Balance, and Customer Care Guide

Salam Mobile is a go-to mobile service provider in Saudi Arabia. 

Whether you’re a prepaid or postpaid customer, it covers a wide range of services and convenient features. 

In this article, I’ll guide you on how to check your balance using Salam Mobile USSD codes, the My Salam App, and how to contact customer care.

Checking Your Salam Mobile Balance

To check your Salam Mobile balance, including your mobile balance, internet, and data balance, simply dial *103# on your mobile phone.

MySalam App

Another convenient way to check your balance is by using the MySalam App.

You can download this app from either the Play Store or the App Store.

After installation, log in with your Salam Mobile Number, and your remaining balance will be displayed.

Customer Care Number

Dial 1101 to reach Salam Mobile Customer Support and inquire about your mobile balance.

Contacting Salam Mobile Customer Support

If you’re within Saudi Arabia, dial 1101.

If you’re outside Saudi Arabia, dial +966511011101 to connect with Salam Mobile Customer Care.

Online Support

For online assistance, you can reach out to Salam Mobile through their official Twitter handle or their Contact Us page.

Additionally, you can also get in touch with them via WhatsApp at +966511011101.

Recharging Your Salam Mobile Number

To top up your Salam Mobile balance using a coupon, dial *101*ENTER_COUPON_NUMBER#.

Recharge Using the MySalam App

Alternatively, you can recharge your Salam Mobile number through the MySalam App.

After logging in to your account, you can easily add balance to your Salam Mobile using the app’s recharge feature.

Checking Your Salam Sim Mobile Number

To check your Salam Sim mobile number, simply dial the code *107#.

If you want to find out your Zain number you can visit our informative article on multiple ways to check your Zain number in Saudi Arabia


Salam Mobile is committed to providing reliable and convenient choices for mobile services to customers in Saudi Arabia.

Checking your balance, recharging your account and connecting with customer care are made easy through the user-friendly My Salam App, USSD codes, and dedicated customer support, ensuring a seamless and connected experience for customers.


  1. How to register Salam SIM?

To register and activate your Salam Mobile number, you can either visit the Salam Mobile official website and register using your Iqama or visit a Salam Mobile Store in cities like Riyadh, Dammam, Al Khobar, Qassim, Hail, AlHasa, Jeddah, Jizan, and Najran to obtain a new sim card.

  1. How can I cancel my Salam mobile package?

Feel free to reach out to customer care anytime to cancel your contract. If you cancel before the commitment period ends, you’ll incur a penalty for the remaining months in your next bill.

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