Mobile Services in Saudi Arabia: A Comprehensive Research

Mobile services are an essential part of life in Saudi Arabia, right?

The mobile services industry in Saudi Arabia is highly developed with advanced digital connectivity and innovation with over 72.8% of the population using mobile phones.

Digital connectivity and innovation are a key pillar of Saudi Arabia’s mobile services industry.

Hence, The mobile services market in the Kingdom is highly competitive, with three major operators, Saudi Telecom Company (STC), Mobily, and Zain.

Saudi Arabia’s National Transformation Program (NTP) includes a commitment to providing e-government services and digital platforms to improve your quality of life.

Getting a SIM card and choosing a mobile plan

To get a SIM card in Saudi Arabia, you will need to visit a mobile operator’s retail store or authorized reseller.

You will need to provide your passport and/or iqama (residency permit) number.

Once you have a SIM card, you will need to choose a mobile plan.

There are a variety of plans available, ranging from prepaid to postpaid, and with different levels of data, voice, and SMS allowances.

It is important to compare plans to find one that meets your needs and budget.

Properly managing SIM card and Phone Numbers

Properly managing SIM cards and phone numbers in Saudi Arabia is crucial for several reasons.

Legal compliance

SIM cards in Saudi Arabia must be registered with your national ID or residency permit number.

The failure to comply can result in fines or even imprisonment.


The proper management of your SIM card and phone number can reduce your risk of identity theft and other security risks.


Your phone number is essential for communication with friends, family, and business contacts in Saudi Arabia.

Access to services

If you manage your SIM card and phone number properly, you will be able to access these banking and government services when you need them in Saudi Arabia.

Cost savings

You can also save money by managing your SIM card and phone number properly.

For example, a prepaid SIM card should be monitored for use and recharged as needed to avoid unnecessary charges.

Hence, you can switch mobile service providers if you are not satisfy with your current provider.

Mobile Number Portability (MNP)

Mobile Number Portability (MNP) allows you to keep your mobile number when switching to a new operator.

This is a free service, and the porting process typically takes a few hours to complete.

Emerging technologies and services in mobile industry

Several key trends will shape mobile services in Saudi Arabia, including the continued use of mobile internet, new technologies such as 5G and IoT etc.

Here are some of the top emerging technologies and services in the mobile industry:


Mobile networks with faster data speeds, lower latency, and better reliability which is offering by 5G networks.

This enables new applications and services such as remote surgeries, virtual reality experiences, and autonomous vehicles.

In a report, Saudi Arabia’s is among the best 5G providers in GCC. – Arab News

Internet of Things (IoT)

IoT refers to the connection of devices to the internet.

This enables them to collect and share data over the internet between connected devices, sensors, and machines.

Mobile devices control IoT devices, such as smart homes, wearables, connected cars and hell a lot of devices.

Artificial Intelligence (AI)

The use of machine learning algorithms and other AI technologies automate tasks, improve decision-making, and enhance user experiences.

Mobile devices and services are integrating AI to enable features such as personalized recommendations and voice assistants.

Augmented Reality (AR) and Virtual Reality (VR)

The use of digital technologies to create immersive experiences and enhance user engagement.

With AR and VR, you can overlay digital content onto real life or immerse yourself entirely in a virtual world.

They are used in various industries, such as gaming, education, and healthcare.

Mobile Payments

Mobile devices are becoming increasingly popular in many parts of the world.

Using mobile devices, users can make payments without cash or credit cards thru Digital Wallets.

This technology is becoming increasingly popular in many parts of the world, including Saudi Arabia.

Wearable Devices

Mobile-connected smartwatches, fitness trackers, and other wearable devices are growing in popularity with real-time data and notifications.

Cloud Computing

The use of cloud-based services to store, process, and analyse data, which is becoming increasingly important as mobile devices become more powerful and capable.

Edge Computing

In edge computing, data is processed closer to its original source rather than in the cloud.

It enables real-time processing of data, essential for such applications as autonomous vehicles and industrial automation.

Developing technologies and services are driving innovation and growth in the mobile industry, and will shape its future

Likewise, mobile service providers are adapting to these changes to provide innovative solutions.

One of the key drivers of mobile services in Saudi Arabia is the country’s young and tech-savvy population, which is increasingly reliant on mobile devices for communication, entertainment, and commerce.

As a result, mobile service providers are likely to continue investing in new technologies and services to meet the evolving needs of their customers.

Prediction for the Future mobile services in Saudi Arabia

As technology advances and consumer behaviours change, the Saudi Arabian mobile industry is expected to continue to grow and evolve.  

Mobile payments, digital wallets, and tailored content and services are slated to become more popular in the coming years.

We may also see the emergence of new services that leverage emerging technologies such as AR, VR, and AI to enhance user experiences and create new revenue streams.

Increasingly sensitive data is being transmitted over mobile networks, which puts a greater focus on data privacy and security.

Data protection and cybersecurity measures are likely to be more heavily invested in by mobile service providers.

Here are some predictions for the future of mobile services in Saudi Arabia:

Increased adoption of 5G networks

As 5G networks continue to roll out in Saudi Arabia, more users are expected to adopt the technology for its faster speeds and lower latency.

This will enable new applications and services in areas such as remote healthcare, virtual reality, and autonomous vehicles.

Growth of mobile payments

Mobile payments are already popular in Saudi Arabia, with many users using their devices to make transactions.

This trend is expected to continue, with more merchants accepting mobile payments and consumers becoming more comfortable with the technology.

Expansion of IoT devices

To automate homes and businesses, the adoption of IoT devices is expected to grow in Saudi Arabia, as more users look.

Mobile devices are often used to control these devices, providing a seamless user experience.

Increased focus on digital transformation

Mobile technology playing a key role in digital transformation of Businesses in Saudi Arabia.

This will include the development of mobile apps, mobile-first websites, and the integration of mobile devices into business processes.

Advances in artificial intelligence

Artificial intelligence is already being integrated into mobile services in Saudi Arabia, providing recommendations and voice assistants.

This trend is expected to become more advanced.


Well, I must say that due to the continued growth of mobile data services in Saudi Arabia and the increasing adoption of digital technologies, the mobile services market is now highly competitive and dynamic, with a focus on innovation and digital connectivity.

Hence, Mobile services in Saudi Arabia are expected to grow and evolve over the coming years.

So, I can surely say, Saudi Arabia is booming and I wish best of luck to everyone in Saudi Arabia for future endeavours.

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